Zaui Software Ltd. (ZS) a Vancouver, British Columbia, Canada, based company was founded in 1999 with the focus of designing professional software and providing innovative solutions for tour operators worldwide.
AGREEMENT BETWEEN YOU AND ZAUI SOFTWARE LTD.
Use of this web site (the “Web Site“) is offered to you, the customer, conditional on your acceptance without modification of the terms, conditions, and notices contained below (the “Terms and Conditions“). Your use of this Web Site constitutes your agreement to all such Terms and Conditions and the offer of goods and services to you is conditioned upon your acceptance of such Terms and Conditions.
Separate terms and conditions may apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the terms or conditions of purchase including, but not limited to, payment of all amounts when due and compliance with all rules and restrictions regarding availability of fares, products, or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Web Site.
USE OF WEB SITE
This Web Site is for your personal and noncommercial use. The content and information on this Web Site (including, without limitation, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to ZS. Accordingly, as a condition of using this Web Site, you agree not to use this Web Site or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your travel itinerary (and related documents) for travel or services purchased through this Web Site, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, products, or services obtained from this Web Site. All rights not expressly granted herein are reserved.
The services of this Web Site are available only to persons who can form legally binding contracts under applicable law and are not available to minors. By using this Web Site, you represent that you are of sufficient legal age to use this Web Site and to create binding legal obligations for liability that you may incur by using this Web Site. You further warrant that you are legally authorized to make the travel reservations and/or purchases for yourself and/or for any other person(s) for whom you are authorized to act. You may only use this Web Site to make legitimate reservations or purchases and not for any other purposes, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand. You agree not to pretend to be any other person or a representative of any entity, whether actual or fictitious.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this Web Site, you warrant that you will not use this Web Site for any purpose that is unlawful or prohibited by these Terms and Conditions.
COPYRIGHT AND TRADE-MARK NOTICES
ZS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THIS WEB SITE AT ANY TIME. ZS MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, PRODUCTS, AND SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. ZS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. IN NO EVENT SHALL ZS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ZS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
MISTAKEN AND LOST TRANSACTIONS
ZS and any other providers of products or services related to this Web Site are not responsible for communication failures, malfunctions or difficulties, or lost, stolen or misdirected, transmissions, messages or entries, or the security of any such communications. Further, ZS and any other providers of products or services related to this Web Site are not responsible for incorrect or inaccurate entry information, whether caused by Web Site users or by any of the equipment or programming associated with the Web Site, or by any technical or human error that may occur in the processing of any information related to the Web Site. ZS and any other providers of products or services related to this Web Site may cancel or modify reservations where it appears that a Web Site user has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error. You agree that neither ZS nor any other providers of products or services related to this Web Site are responsible for any damages that may arise as a result of any travel or related arrangements or other orders you request or make on this Web Site that are not processed or accepted for any reason.
LINKS TO THIRD-PARTY SITES
This Web Site may contain hyperlinks to Web Sites operated by parties other than ZS. Such hyperlinks are provided for your reference only. ZS does not control such Web Sites and is not responsible for their contents or your use of them. Zaui’s inclusion of hyperlinks to such Web Sites does not imply any endorsement of the material on such Web Sites or any association with their operators.
MODIFICATION OF THESE TERMS AND CONDITIONS
ZS reserves the right to change the Terms and Conditions under which this Web Site is offered and you agree to accept and be bound by those Terms and Conditions that are in effect at the time of your use of Zaui’s Web Site and facilities.
This agreement is governed by the laws of the Province of British Columbia, Canada. You hereby consent to the exclusive jurisdiction and venue of courts in British Columbia, Canada, in all disputes arising out of or relating to the use of this Web Site. Use of this Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions, including, without limitation, this paragraph.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and ZS as a result of these Terms and Conditions or use of this Web Site.
ZS’s provision of access to this Web Site and the provision of any products or services in connection with this Web Site are subject to existing laws and legal process, and nothing contained in these Terms and Conditions is in derogation of ZS’s right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by ZS with respect to such use.
If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms and Conditions shall continue in full force and effect.
These Terms and Conditions, together with those incorporated herein or referred to herein, constitute the entire agreement between you and ZS with respect to this Web Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and ZS with respect to this Web Site.
On January 1, 2004, the third phase of the Canadian Federal Law about Personal Information Protection and Electronic Documents Act (PIPEDA) came into effect. This Act governs information collected as part of commercial activity by any private sector organisation. It states that information must be gathered with consent, collected for a reasonable purpose, used for the limited purpose for which it was gathered, be accurate, be open for the owner’s inspection and correction, and stored securely. Zaui Software Ltd. already maintains a high level of security with respect to the confidentiality of your personal information but we are now obligated by law to advise and obtain consent to the terms of collection, disclosure and storage of your data.
The following outlines our 10 principles to which we adhere in protecting your personal information.
Zaui Software Ltd. is responsible to protect all personal information under its control or transferred to a third party for processing. Personal information can include name, home address and phone number, age, identification numbers, credit information, customer preferences and other items that personally relate to you as an individual. Zaui Software Ltd. has appointed a Privacy Officer, who is responsible for our accountability and compliance.
2. IDENTIFYING PURPOSES
Whenever personal information is collected by Zaui Software Ltd. , we will identify why the information is being collected and how it will be used. If we have collected information in the past, we will not use it for any other purpose than that expressly stated at the time of collection. The reasons personal information is collected by Zaui Software Ltd. include:
- Guaranteeing a travel reservation;
- Identifying guest preferences and improving guest service;
- Establishing guest eligibility for promotional opportunities;
- Providing requested product information;
- Informing you of new products or services that may interest you.
Type of Information Collected
The type of information we collect from you relates to your reservation or potential booking with us. This may include: name, address, contact information, travel insurance requirements, travel needs (medical/dietary or physical restrictions), preferences, identity validation on services such as traveller’s cheques, credit information for payment purposes, and publicly available information.
How it’s Collected
Information is collected directly from you through surveys, online registration, and requests for information. It is also collected through our call centre or sometimes through third party partners who have made the reservation for you (Travel Agencies, Tour Operators, Tour Wholesalers). Personal information may also be collected through an employment application.
Your consent will be obtained either in person, through writing, email, telephone, or the Internet. Sometimes consent may be implied (eg. when transferring relevant information to a hotel partner). Also, Zaui Software Ltd. may occasionally ask for written or verbal confirmation that the information collected and maintained is accurate and that your consent is still provided to maintain this information.
Under certain circumstances Zaui Software Ltd. will need to disclose your personal information without your consent. This may include:
- A life threatening or emergency situation;
- Where required by law; or
- Where required by law enforcement, legal investigation or a regulatory body.
4. LIMITING COLLECTION
Information collected will only be expressly used for the purpose outlined at the time of collection. Zaui Software Ltd. will not indiscriminately collect or maintain personal information on its guests or employees.
5. LIMITING USE, DISCLOSURE AND RETENTION
Zaui Software Ltd. does not disclose your personal information for any purposes other than, for which it was originally collected, unless we have first obtained consent from you. We do not sell or rent your personal information and we will not retain the information for longer than is necessary to fulfill the purpose for which it was originally collected.
Personal information will be maintained in an accurate, complete and up-to-date format as is necessary and reasonably practical to fulfill the purpose for which it was collected.
Zaui Software Ltd. protects your personal information by security safeguards, which are appropriate to the sensitivity of the information. These include premises security; locked filing cabinets; information technology security such as restricted access to specific programs, firewalls and software security; and restricting access to personal information only to those employees and partners to which it is necessary. We keep our employees up-to-date on policies and procedures regarding protecting personal information.
We may use the services of a third party to process personal information. However, we ensure there are confidentiality agreements in place so that your information is protected while in their possession.
Zaui Software Ltd. will make its policies and practices that apply to the protection of personal information available to anyone on which it holds information.
9. INDIVIDUAL ACCESS
Upon written request, Zaui Software Ltd. will inform you if we are maintaining any personal information about you. If so, we will provide it for your review of accuracy and completeness and will amend it as appropriate. However, Zaui Software Ltd. reserves the right to confirm your identity before providing this personal information. Zaui Software Ltd. can refuse access in certain circumstances including when granting access would have an unreasonable impact on the personal privacy of others, when the request is frivolous or when it may impact Zaui Software Ltd. rights and property. Requests for access to your personal information should be made in writing to the Privacy Officer by email at firstname.lastname@example.org or by mail:
Zaui Software Ltd.
Suite 607-318 Homer Street
Vancouver, BC V6B 2B2
10. CHALLENGING COMPLIANCE
Zaui Software Ltd. compliance with this policy may be challenged by directing concerns or complaints to the Privacy Officer by any of the above-mentioned methods.
Use of our Web Sites
You can visit our web sites without telling us who you are or revealing any personal information, including your e-mail address. Our web servers automatically recognize your domain name when you visit our site, and this information is aggregated and used to measure statistics regarding the use of our site, such as the number of visitors, average time spent on the site, pages viewed and similar information. However, this information is not disclosed or shared with third parties.
Zaui Software Ltd. goal in collecting personal information online is to continually improve the content of our web sites and to offer guests with tours that best meet your preferences and desires.
The following payment methods are accepted when paying through the online portal:
- Maestro (UK Domestic)
- Maestro (International)
Credit cum =Debit Cards and Online Payment Cards
AED – United Arab Dirhams only
Get a full refund on tickets for participating venues and teams if you change your mind within 72 hours of purchase. Call 800- driftindubai (to be disclosed).
After the 72 hours from the purchase you are liable to reschedule your slot to most applicable to your choice but in this case there will be no refund.
If you see slots you prefer that are the same price or higher for your event, call 056 9728824 to exchange the ones you have and just pay the difference, if any. For such a purchase the transfer can only be carried out through phone and not online.
We will not offer any exchanges or refunds for no shows.
Refunds for Canceled Events
If we reschedule an event, we offer rescheduling free of charge or reimbursement if rescheduling is not possible.
After you have you have made the payment your ticket will be viewed on popup window that you will be able to print and bring with you when you visit the venue.
www.driftindubai.com” will NOT deal or provide any services or products to any of OFAC sanctioned countries.
All credit/debit cards’ details or information will NOT be stored, sold, shared, rented or leased to any third parties – these information is not provided by the user to website itself but Cybersource our payment gateway provider instead. please follow link for access to Cybersource
Terms and Conditions.